Ask what you want to know
Questions for Maxcare services
What services does Medical Billing Service Global provide?
We offer complete revenue cycle solutions including medical billing, medical coding, provider credentialing, RCM management, clearinghouse support, eligibility verification, and medical audits.
Do you work with all medical specialties?
Yes. We provide billing and coding services for primary care, cardiology, orthopedics, behavioral health, neurology, dental, urgent care, and many other specialties.
How long does it take to start outsourcing billing to you?
Setup usually takes 3–7 business days, depending on your practice size and credentialing requirements. We assist you through every step of the onboarding process.
Are your services HIPAA-compliant?
Absolutely. We follow strict HIPAA and data security standards, ensuring complete protection of patient information and encrypted handling of all claims.
What is your pricing model?
We follow a transparent, performance-based pricing model. You only pay a small percentage of the collections—no setup fees, no hidden costs.
Can you help reduce claim denials?
Yes. Our certified billing and coding experts identify the root cause of denials, correct coding issues, verify eligibility, and ensure clean claim submission for higher approval rates.
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Know before getting an appointment
Questions for Doctor Appointment
How does your appointment scheduling service work?
Our team manages patient calls, verifies insurance, checks provider availability, and books appointments directly into your scheduling system. We ensure a smooth and fully managed workflow so your staff can stay focused on patient care.
Can you handle patient reminders and follow-ups?
Yes. We send automated and manual reminders via call, SMS, or email to reduce no-shows and keep your appointment calendar optimized. We also handle follow-up scheduling when needed.
Do you integrate with our existing EHR or practice management system?
Absolutely. We work with all major EHR and PMS platforms. Our team syncs appointments, updates patient status, and ensures real-time coordination without disrupting your current workflow.
Is your appointment booking service available after hours?
Yes, we offer extended and 24/7 appointment scheduling support depending on your plan. This ensures that patients can reach your practice anytime, increasing bookings and improving patient engagement.
